COMPLAINT POLICY
Last updated: October 2025
At DressX.me, we are committed to maintaining a safe and respectful environment for all users.
This Complaint Policy outlines how users can report concerns, request removal of harmful content, or appeal moderation decisions.
1. What Can Be Reported
You may submit a complaint if you believe that:
- Your image, likeness, or personal data has been used without consent;
- The generated content is sexualized, explicit, hateful, or harassing;
- The uploaded photo or generated output involves minors;
- Any user activity violates our Terms of Service.
2. How to Submit a Complaint
To file a complaint, please email us at support@dressxme.com with the subject line "Complaint Submission – DressX.me", and include:
- Your full name and contact information;
- A description of the issue;
- Links or screenshots showing the problematic content;
- Proof of your identity or consent if relevant.
We will acknowledge your complaint within 72 hours and respond within 14 days.
3. What Happens Next
- Our moderation team will review your report and determine if the content violates our policies.
- If confirmed, we will remove or restrict access to the content immediately.
- If more information is needed, we may contact you for clarification.
- You will receive a written notification of the outcome.
4. Appeals
If you disagree with our moderation decision, you may submit an appeal within 7 days of receiving our response by emailing support@dressxme.com with the subject line "Appeal – DressX.me".
Appeals will be reviewed by a senior moderator not involved in the initial decision.
5. False or Malicious Reports
Submitting false, misleading, or abusive complaints may result in account suspension.
6. Contact
More Dash Inc., 1925 Century Park E, #1700, Los Angeles, CA, 90067, USA